• FAQs

    What are your exam pass rates? 

    Our pass rates are currently 90% – 100% across all courses ~ well in excess of the overall national average.  

    How will work experience benefit me?

    Having a qualification is a tremendous asset when it comes to making yourself more employable, but it’s not the only way to stand out to potential employers. Work experience is an important part of becoming ‘workplace-ready’. Work experience provides many benefits, giving you skills and experience that will allow you stand out to potential employers.  

    Can I pay by instalments?

    Silverhill Training offer payment plans on the full cost, however please note we cannot accept payments for administration or registration fees in instalments, these fees need to be paid in full at the initial stage of enrolment.  

    How much will it cost?

    The price of your training will vary depending on the qualification that you choose. The price of each course will be discussed during your interview. You may of course prefer to pay in full and benefit from a 30% discount.  

    How long will it take to complete my course?

    This all depends how much time you are able to devote to your studies. It can be confusing deciding which course is best for you, if you are unsure please contact our friendly team here for impartial advice and detailed guidance on the recommended study hours for each qualification.
  • Jobseekers

    Looking for long-term employment? Your journey begins here. 

    During your interview with a Silverhill Training consultant, they will work with you closely to identify your key character aspects such as job history, your existing situation and what kind of career role is most suitable for you.

    Regardless of your circumstances, your Silverhill Training consultant is specialised in finding people work, they will work with you to develop a bespoke personal plan that will help to get you where you need to be. Your consultant at Silverhill Training will guide you all the way, by assisting you to: build your employment searching techniques; find available vacancies; write a quality CV; and improve your interview skills.

    Our specialist employer engagement team will assist you in your search. They reach out to employers who are seeking committed candidates to fill their vacancies, and can aid you with job related preparation to make sure you succeed at interviews.

    Our team aim to help you find permanent employment, so that you can feel confident about your future. We can only do so much, to be successful, you’ll need to set reachable goals and ensure you are fully committed. It’s not always easy but we believe there is a job out there for you and we’ll help you to find it.


    Flexible Support Methods

    Our team at Silverhill Training provide a bespoke support service that is tailored for you, allowing you to approach recruiters with confidence.

    We provide a selection of services, depending on your particular requirements. Our services include:

    • One on one guidance from an employment consultant
    • Support with job hunting, CV writing and interview skills
    • Exclusive job opportunities from the employers that we work with

    At Silverhill Training we believe that employment is the key to helping you reach your goals and become a success, we’ll do everything we can to guide and support you.


    Support with Job-searching

    Seeking employment can often feel like a full time job. If you would like job-searching tips, read through the information provided below.

    How to look for employment

    Sometimes finding the right vacancy can feel like a full time job for this reason it is essential that you remain consistent, try multiple sources and talk to your Employment Engagement Consultant.

    We have listed a few tips below to help with your job search:

    • Focus on the types of jobs you are looking for
    • Use multiple job sources to get the best results i.e. the internet, newspapers, job sites and recruitment agencies
    • 70% of jobs are not advertised – you can often find them by networking, writing letters and directly calling employers to see if they have available vacancies
    • When contacting employers, think about the questions they may ask you i.e. What have you been doing with yourself? Why did you leave your last job role? What can you offer the company?
    • Organisation is essential – take note of the jobs you have applied for, keep a diary, follow up all applications, and learn from any feedback you receive
    • Voluntary work and work trials are useful, but make sure you benefit from it, this could be in the form of a job reference or specific skill you need
    • The better the quality of your applications is the more likely you are to succeed with landing a position.

    You can speak with an employment engagement consultant to advise you on the best techniques for finding employment.

    Will employment benefit me?

    Our focus is to guide you into a job that is right for you, employment will make you financially stable. There is a big income difference between benefits and full time employment, which we would be happy to discuss with you.

    A great CV can make a difference

    Your CV is often the first impression that you’ll make on a potential employer. It’s worth spending time and effort on it and essential that you present yourself clearly and professionally.

    The employment engagement consultants will help you create a strong CV, Below are some tips to consider:

    • A CV should be tailored for each job you apply for and address all requirements suggested in the job description
    • A CV should be precise and professional to ensure it stands out from the many others employers receive
    • Avoid any gimmicks, humour or special design templates – these will not impress potential employers
    • A ‘Key Skills’ section at the top of your CV is essential, this will provide a snapshot of the experience and skills you have, this should be tailored for each job
    • Your CV should be no longer than two pages; written in good English with clear sections, to the point sentences or bullet points
    • List all employment experience including voluntary or work placements. You do not need to state whether its paid or unpaid as employers are more interested in the quality of your experience
    • Positivity and enthusiasm is essential; aim to impress

    Effective job applications

    If your sending a covering letter with your CV, or completing an application form, we have listed some tips below to help you achieve the best possible results.

    Covering letters

    • Identify which job you are applying for
    • Identify where you heard about the job
    • State why you are applying for the role and why you are suited for the position
    • Make sure there are no spelling errors
    • Show that you have done research about the company and the related industry
    • Express a strong interest in the job


    • Practise on blank forms and keep a copy of the completed form for your personal records
    • Carefully follow directions
    • Keep the form tidy
    • Honesty and positivity is essential
    • Check all references are happy to be contacted by potential employers before you add any of their details

    Non-advertised job roles

    Over 70% of jobs are not advertised; direct contact is an essential way of finding employment opportunities, ‘cold-call’ a company regarding available job positions, sending letters or perhaps visiting them in person.

    • Find role specific companies using local directories such as the Yellow Pages or yell.com
    • Your first impression and often a great opportunity to demonstrate your communication
    • Ask to speak to the manager or someone in charge of the recruitment process
    • The aim of this phone call, is the enquire about any available jobs openings and hopefully set up a interview
    • If there are not vacancies, ask who you could send your CV to regarding any future vacancies

    Visiting potential employers

    • Visit potential employers to see if there are any available jobs
    • What type of role are you interested in, make a list of all relevant companies
    • Show initiative and aim to leave a great impression as there may be future opportunities
    • Be prepared and be confident and ensure you bring CVs

    If you’re unsure about the methods of approaching an employer, Silverhill Training will be more than happy to help you.

    Interview Advice

    Preparation is vital, as you may only get one opportunity to make a good impression. Below are some tips on how to best prepare your self for the day.

    Interview Preparation

    • Find out the location, date, time and duration of the interview
    • What do you need to bring with you
    • Employers contact details, so you know who to ask for on arrival
    • Dress code is essential, as your first impressions counts
    • Research about the company
    • Think of questions you may be asked, rehearse the answers in necessary
    • Have your own questions ready, to show your interest in the role and company

    During the interview

    • A great first impressions – A smile, firm handshake and good eye contact is essential
    • Show them your personality, relax and take your time
    • Enthusiasm is critical, be sure to show an interest in what they tell you
    • Enjoy the experience after all practice makes perfect


    Apprenticeships through Silverhill Training

    Learning while earning: why not secure your future with an Apprenticeship.

    If you’re looking for a job, an Apprenticeship could be what you need.

    We have Apprenticeship vacancies with employers across the UK and they’re looking to employ individuals like you.

    An Apprenticeship will allow you to earn as well as learn the required skills to progress in your particular career field. All you need is the right amount of drive and determination to become a success.

    Benefits of an apprenticeship:

    • wages
    • Holidays pay
    • Training / learning
    • Qualifications / certifications
    • job-related skills

    Start learning and earning today – speak to a consultant from Silverhill Training today or register your interest using our online form.

    Need more information about becoming an Apprentice?

    View the government’s Apprenticeship website, where you can watch videos of Apprentices sharing their views: www.apprenticeships.org.uk


    Will an Apprenticeship benefit me?

    Apprenticeships offer the following benefits:

    • Receive qualifications and certifications
    • Learn while you earn.
    • Guidance and support from a fully qualified, expert at Silverhill Training
    • Obtain additional learning support at your request
    • Learn new skills
    • Future career prospects and opportunities